Accidents do happen, so that’s why Rayotec now offer the “Worry Free – Guarantee” on all of our heating mats.
The Rayotec Worry-Free Guarantee is
simple – If
you damage
your underfloor heating cable or mat during the installation process Rayotec
will
replace it free of charge*
How it works is straight forward, if you cut/damage a mat by accident during installation before you have installed your final floor covering , simply contact Rayotec and send it back within 28 days of purchase along with the returns form and we will send you a like for like replacement mat free of charge. Please note we will only replace the mats with a mat of the same size, no reductions or increases in size will be permitted.
You must make sure that you have followed the installation manual fully.
* There are some Terms and Conditions which must be met in order to validate the Guarantee click here for further details.