NeoHub Gen 2 - Neo System Gateway

The Heatmiser neoHub 2 is the gateway to the Neo System, providing remote control of all neoStats in your home. Neo by Heatmiser offers you a smarter way to control your heating from anywhere! This latest version of the Neohub is compatible Apple Home Kit.

Geo-Location Facility Using your mobile phone position, Neo will automatically turn the heating off in your home when the last person has left and back on again when the first person is on their way home. Read more about this all new feature here.

The Heatmiser neoHub connects to your home broadband router and wirelessly to the neoStats in your home. The key aspect of the neoHub is that no special computer knowledge is required. Simply plug into your router, connect to your Neo account on your Android or iOS device and take control of your heating and hot water from anywhere.

neoHub requirements;

Mains power socket (Adaptor supplied)
DHCP Broadband router with spare ethernet port

All orders received before 1pm on a weekday will be sent out on a next working day service (i.e. Mon-Fri) at no extra charge.* If it's after 1pm, and you require the goods the next day, then call us on 01932 784848 and we will try our best to send your goods out.

If we have your mobile phone number, you will be messaged in the morning with a 2 hour delivery window. You're also able to login and track the progress of the delivery driver.

Best Practice: Even though the vast majority of goods are delivered on time, there are unfortunately occasions that couriers will get things wrong and it will take 2-3 days. It's always best to order the goods a few days in advance. Once the goods arrive, open the boxes and check that everything is as expected. If you are installing it yourself take time to read the installation guide and feel free to call us with any questions.

Splitting of deliveries: Sometimes the bulkier items (insulation) doesn't fit on the conveyor belt in local transportation depots and therefore have to be manually handled which splits the delivery . The second missing items typically turn up later on the same day or possibly the day after.

*Applies to mainland UK and orders over £100. There may be some delays and extra costs for the Scottish Highlands.

Returns: You can cancel an order up to 14 days after you have received it. You then have a further 14 days to return the goods to us at your own cost. No refunds or exchanges will be made after this date.

All products must be returned unused and in a resellable condition. Mats cannot be unrolled or cut in anyway. If we received goods that are not resellable then we will send it back and a charge for the postage will apply.

Please contact us if you wish to return any item.